Our Services
Keeping Your Budget on Track With VHC
Homeowners
We understand that life can get in the way and create challenges. Let us help you get back to good standing with the association in a compassionate, yet fair, way.
Property Managers
Contact us to learn about getting your associations paid quicker. We can discuss your options by phone or come to you and your board of directors to provide a face-to-face presentation.
We provide the following services to Nevada development associations and property management companies:
Fastest Collections Method (Within 24 Hours)
Judicial and Non-Judicial Foreclosure
Online Ability To View Collections Status
Monthly Status Reports
Payment Plan Processing and Monitoring
Updates Throughout the Collection Process
Bankruptcy Monitoring
Consultation Services for Self-Managed Associations
Timely Collection
We understand that timely collection of assessments is essential for the overall financial health of your homeowners’ association. By utilizing the most advanced and unique collection methods, we are able to swiftly bring homeowners back in good standing through diligent and professional methods.
Unique to the industry, VHC is able to transfer funds to the HOA within 24 hours after collections instead of the industry standard of two weeks.
Non-Judicial Foreclosure
While the non-judicial foreclosure process is the most aggressive, and often most effective method used, means of collection, what differentiates VHC is that we use other methods of collection.
By educating delinquent owners of the seriousness of the situation, and through clear lines of communication, the majority of accounts are brought current with minimal cost to the homeowner who is already in a distressed situation.
Effective Communication
Continual effective communication with all parties is the key to success. We work closely with the homeowner, management companies, and board members alike by providing detailed timely progress reports.
The reports include a breakdown of the homeowners’ current balance, copies of notices issued, and a clear timeline, making it easy to identify and understand the next steps to rectify the situation. Real-time access to updated information is also available online as well.
Service with a focus on getting members out of collections, not into collections.
Homeowners and Property Managers
Clear Lines of Communication
In keeping with our mission to maximize funding goals through advanced and professional collection methods – we believe that communication is the key to swift and successful assessment collections.
Our Client Group Defined
As part of our forward-thinking and customer-centric philosophy, we consider board members, HOA managers, and association members we’re helping to regain good standing all to be within our client group.
Mission Statement
Enabling homeowners associations to meet their budgetary and long-term goals for capital improvements, as well as maximizing funding levels and meeting reserve contribution goals.
24/7 Access
Anyone in our client group will always have 24/7 access to the most valuable information when it’s needed the most.
At VHC, we understand that clients need to track progress by having immediate access to status reports. We also realize the importance of efficiency when making inquiries. Our unique web-based tracking system allows clients to quickly and easily see exactly where things stand
Installment Plans
We will sit down in person with the client group as a liaison to discuss the challenges we all face, and make our best efforts to arrive at an installment agreement that is strong, but realistic. Those are the payment plans that stand the test of time, lead to a full payoff for the association, and prevent association members from losing their homes.
Unlike other collection agencies, we do not have limitations on the duration of payment plans. We will craft the payment plan’s language based upon what the client group agrees is best for all involved. We then monitor the installments to ensure they are made consistently and on time.